Privacy Policy
We collect only the information reasonably needed to help visitors browse, contact us, and complete or support excursion bookings.
Information you provide
This may include your name, email address, phone number, cruise or port details, passenger information, and information entered during checkout or customer support.
Payments and booking partners
Payment information may be processed by payment providers such as Stripe. Excursion availability and reservations may involve FareHarbor or the applicable tour operator. Those providers handle information under their own privacy practices as well.
Site measurement
We may record basic site-use and conversion-intent information, such as pages visited, booking-link clicks, and phone-link clicks, to understand which parts of the site are useful and to improve the customer experience.
How we use information
We use information to provide requested services, support bookings, respond to questions, operate and secure the site, improve the shopping experience, and meet legal or operational requirements.
Data retention and handling
Customer contact information and booking inquiries are retained as needed to fulfill reservations, assist with date changes or cancellations, resolve billing inquiries, and maintain standard transaction records. Payment card details are processed directly by secure payment processors (such as Stripe or FareHarbor) and are never stored on our servers.
Inquiries and deletion requests
If you have questions about the contact details you submitted or wish to request the removal of your contact information from our active records, please email hello@welcometoalaskatours.com, call 907-723-8908, or submit a message through our contact page. We review and handle requests directly, subject to any open bookings or record-keeping requirements.
No sale of personal data
We do not sell, rent, or trade your personal information to third-party marketing lists or advertisers. Contact details are shared only with the operating excursion partner and payment providers necessary to confirm and service your booking.
Questions or requests
For privacy questions or data requests, email hello@welcometoalaskatours.com, call 907-723-8908, or use our contact page.